"My truck broke down on I80 near Grinnel IA when I was heading to business trip in Des Moines from Chicago. I think her name is Kelsey, but she was the greatest. In such a short time she saved the day and ensured my truck was repaired and ready for my trip home the same day after my meeting. You are a life saver. Thank you so much Kelsey. If it's not Kelsey, I apologize, but hopefully you know who I'm referring too. - Matt Moeller
"Very pleased with the service on my truck. The work isn't done super fast, but I think that is what I liked. Even though I had a little over an hour wait, I knew the work was done right and got a copy of an inspection report." - Jason Stevenson
"We needed to get the oil changed but couldn't get a convenient time set up. Oh a whim, we called and asked if there was a chance we could get in that afternoon. Lo and behold, they had an opening in an hour from when we called! Worked out well and they had our car done in good time. Thanks, Kelsey, for your timely help!" - Deborah Ashley
"The service department was very accommodating. Ken, worked my car in for service despite having a full schedule. I dropped the car off a little early and it was done quickly. Very dependable service!" - Jim Gilbert
"We purchased our first car at Wes Finch several years ago, and we had such a good experience that we have returned to purchase subsequent vehicles. Our minivan came with a lifetime warranty as long we service it properly. We drive 30 miles everytime it needs an oil change or maintenance because Wes Finch ensures that all the maintenance to keep up the warranty is done and the records maintained. Recently the transmission went out and it was replaced at no cost to us. I drive worry free since we started servicing my vehicle at Wes Finch." - Laurie DeMeyer
Excellent service! Very personable and knowledgeable. There was a slight issue with our vehicle during the test drive and they assured us they would take care of it and did. Highly recommended!
Very nice experience with my first service at Wes Finch. They were polite, efficient and even gave me a ride to work. Great service. Loved the follow through.
We were just a half hour down the road on a trip to Florida when we realized the air conditioning wasn’t keeping up! I called Was Finch Service at 4:10 and one of their employees (Dennis?) agreed to stay and get our Freon charged! So grateful!! Would have been a very miserable trip without air!!
Lance was awesome! Very professional and easy to get along with. We were originally told that a small repair of a tail light was covered under warranty but later found out it was not. Lance and Wes Finch Auto Plaza worked with us to make it right and it is greatly appreciated. 5 stars, would recommend family and friends!
